This page is for all Non-Direct Customers who purchased DiViS products from our dealers or distributors.
Please contact your account representative for technical support request if you have an account with us.
In order to provide accurate and effective support, Serial Number of our product must be provided.
Our serial number is located on the back of the DVR Board on the white label below the barcode.
Our technician may not respond to any request without Serial Number, and lack of provided information will cause delay on providing solution.